Procedure Followed In Decision-making Process Including Channels Of Supervision And Accountability
a) The basic policies of the company are formulated at the apex level of the board of Directors which are laid down in consonance with the instructions, guidelines and policies received from the Government from time to time. In those matters where there are no guidelines or policies of the Government on any subject the company Board take its own independent decisions and formulates policies in the best interest of its functioning most efficiently.
b) The policies and decisions taken by the Board are communicated to all concerned for information and implementation. For this purpose, various published material in the form of pamphlets on particular subject, office orders and circulars are issued in paper form, placed on the web site of the company as well as put on the Notice Boards.
c) The two functional Directors viz. Director (A&F) and Director (Tech.) oversees the formulation of the policies and their implementation through respective departmental heads i.e. Executive Directors. The Executive Directors have their own GMs, GMs have their own DGMs and rest of the support staff or this purpose.
d) Different cases pertaining to different departments are handled as per the set procedure and policy and in tune with the laid down delegation of powers. The matters are processed and reached up to the respective competent authority and after the decision the same isimplemented accordingly.